Privacy Policy

Last updated: August 27, 2026

This privacy notice for Pactorize LLC ("Company," "we," "us," or "our") describes how and why we collect, use, and share your information when you use our services ("Services"), including when you:

• Visit our website at pactorize.com or any website of ours that links to this privacy notice
• Use our products or applications
• Engage with us in other related ways — including sales, support, or events

Pactorize does not sell personal information. We do not share personal information with third parties for their own marketing purposes. We do not use customer data for advertising.

Questions or concerns? Please contact us at info@pactorize.com.

Summary

Pactorize collects only the information needed to operate its website, communicate with you, and provide its services. We use standard infrastructure providers to host and operate our systems. We do not engage in advertising, data brokering, or sharing personal information for third-party marketing.

Table of Contents

1. What information do we collect?
2. How do we use your information?
3. Who do we share information with?
4. What we do NOT do
5. Customer and business data
6. Cookies and analytics
7. How long do we keep your information?
8. How do we keep your information safe?
9. Do we collect information from minors?
10. Your privacy rights
11. California residents
12. Virginia residents
13. International transfers
14. Updates to this notice
15. How to contact us

1. What Information Do We Collect?

Information you provide to us

We collect personal information that you voluntarily provide when you contact us, create an account, or use our services. This may include:

• Name
• Email address
• Company name and role
• Information submitted through contact forms or email
• Payment information (processed securely by our payment provider — we do not store payment card details)

Information collected automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, referring URLs, and general usage patterns
• Date and time of access

This information does not identify you personally and is used to maintain security, understand usage patterns, and improve our services.

2. How Do We Use Your Information?

We use the information we collect to:

• Respond to your inquiries and provide support
• Provide, operate, and maintain our services
• Communicate with you about your account or our services
• Process transactions
• Maintain security and prevent fraud
• Improve our products and services
• Comply with legal obligations

3. Who Do We Share Information With?

We may share information with a limited set of service providers who help us operate our business:

• Cloud infrastructure and hosting — to run our website and services
• Payment processors — to handle transactions securely
• Email/communication tools — to communicate with you
• Analytics — to understand website usage (see Cookies section below)

These providers are bound by contract to protect your information and use it only for the purposes we specify.

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer (such as a merger or acquisition).

4. What We Do NOT Do

To be explicit about our practices:

• We do not sell personal information to anyone
• We do not share personal information with third parties for their own marketing
• We do not run targeted advertising or use ad networks
• We do not buy personal information from data brokers or third-party sources
• We do not use customer content to train general-purpose AI models

5. Customer and Business Data

When customers use Pactorize products and services, they may provide proprietary business information, documents, content, or other data ("Customer Data"). Regarding Customer Data:

• Customer Data belongs to the customer
• We process Customer Data only to provide and improve the services requested by the customer
• We do not use Customer Data for purposes unrelated to the customer's use of our services
• We do not share Customer Data with other customers or third parties except as directed by the customer or required by law
• We do not use Customer Data to train general-purpose AI models that would benefit other customers or third parties

Enterprise customers with specific data handling requirements should contact us to discuss additional contractual protections.

6. Cookies and Analytics

Our website may use cookies and similar technologies for essential site functionality and to understand how visitors use the site. We do not use cookies for advertising or cross-site tracking.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

7. How Long Do We Keep Your Information?

We retain personal information only as long as necessary to fulfill the purposes described in this notice, maintain your account, or comply with legal obligations. When information is no longer needed, we delete or anonymize it.

8. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age. If we learn that we have collected personal information from a minor, we will take steps to delete that information promptly. If you become aware of any data we may have collected from someone under 18, please contact us at info@pactorize.com.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at info@pactorize.com. We will respond within the timeframe required by applicable law.

Account information: You may review or update your account information at any time by logging into your account or contacting us. You may also request account termination.

Marketing communications: You can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us.

11. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

Pactorize has not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Pactorize will not sell personal information.

Your rights under CCPA include:

• Right to know what personal information we collect and how it is used
• Right to request deletion of your personal information
• Right to non-discrimination for exercising your privacy rights
• Right to limit use and disclosure of sensitive personal information

To exercise these rights, contact us at info@pactorize.com.

12. Virginia Residents

If you are a Virginia resident, the Virginia Consumer Data Protection Act (CDPA) provides you with rights including access, correction, deletion, portability, and the right to opt out of targeted advertising or profiling.

Pactorize has not sold any personal data to third parties for business or commercial purposes and will not sell personal data belonging to website visitors, users, or consumers.

To exercise your rights, contact us at info@pactorize.com.

13. International Transfers

Our servers are located in the United States. If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States. We implement appropriate safeguards for international transfers in accordance with applicable law.

14. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by a revised "Last updated" date. If we make material changes, we may notify you by prominently posting a notice on our website or by sending you a notification.

15. How to Contact Us

If you have questions, concerns, or requests regarding this privacy notice or our data practices, please contact us:

Email: info@pactorize.com

Pactorize LLC
Austin, Texas, United States